FAQs

PRODUCT:

Is the surface slippery?

The acrylic surface is not slippery, you ideally want to ride with skate shoes as they have grip designed into the sole. That should be enough grip, however we are working on future models where grip tape could be added for extra grip and to add to the aesthetics design. 

How much weight can they hold?

The 22" and 28" boards can both safely hold persons under 280lbs/130kg however we recommend using discretion as injuries are common in skating and we are not liable for any accidents. 


GENERAL:

How long after I order until it ships out and how long does the shipping take?

Orders will ship out about 5-6 weeks after being ordered and should arrive in 5-7 business days, however we will do everything in our power to ship orders out as soon as possible.

Do you ship internationally?

Yes we ship worldwide, if you would like to save extra on international shipping email us at support@ventocalifornia.com with subject line: "International Shipping."

Can I return a Vento California Skateboard?

Any unused item purchased from our official Vento California website can be returned for a full refund within 30 days from the date of shipping. The customer is responsible for return shipping charges, but there are no restocking fees of any kind. Please read through our "Returns/Refunds" page for details and contact our Customer Service team to set up a return if needed: support@ventocalifornia.com

Is my Vento California Skateboard covered by a warranty?

Vento California skateboards are covered under a 1 Year Limited Manufacturer's Warranty. If something does happen to your board caused by a manufacturing defect please contact our customer service team with your proof of purchase and photos depicting the damage and we'll start a warranty claim.